"Great to work with"
We rented a " luxury portable restroom" trailer to add some additional restrooms for my daughter's wedding at Wickham Park. Our guests kept commenting on how nice they were. Thank you for being so great to work with.
★ ★ ★ ★ ★
- Diane Roach

""reliable, professional septic service company""
For over 16 years I have relied on Suburban Sanitation to maintain my septic system. Their recommendations and careful handling have made my already aging septic system operate at peak performance. Both the field associates and inside team have always been very friendly yet professional, honest and hassle-free to deal with. Suburban Sanitation specializes in all things septic including system installations, maintenance, restorations and a whole lot more. If you are looking for a reliable, professional septic service company, I would highly recommend Suburban Sanitation Services. You will not be disappointed.
★ ★ ★ ★ ★
- Jonathan Horn

""Polite, extremely friendly and professional""
Incredibly great service! Polite, extremely friendly and professional. Not only did they arrive early, which was a plus, they left the area where the tank cover was NEATER than when they got there! I very highly recommend them!
★ ★ ★ ★ ★
- Seagraves

"outstanding service"
As usual, we received outstanding service from H & M/SSS! Not only did our service person empty our tank, he also planted grass seed where the cover was dug up! I highly recommend them!
★ ★ ★ ★ ★
- Pamela Belknap

"Recommend"
Recommend
★ ★ ★ ★ ★
- Jason D.

"Five start service!"
Five start service! We have lived in our house for 23 years and always used the same sanitation service from our town. We decided to change to Suburban Sanitation on a whim and it was the best decision we made. My husband dug up the one tank cover that we have always had pumped and off to work we went. Imagine our surprise when we came home from work and found the printed paperwork stating that the driver had gone to our town hall, looked up the original permit for the septic and obtained a diagram for not only the first tank, but the second tank we didn't even know about! Then the driver dug up the dirt from the second tank for us and pumped out both. The paperwork left contained copies of the permit and the tanks location and diagram. And all the services that were checked. We were so impressed I called to compliment them and am leaving this review-Excellent service!!!
★ ★ ★ ★ ★
- Diane Dolan

"A great company!!"
Nearly two years after our leach field was replaced by Suburban Sanitation one area sunk a bit and water accumulated on the surface. When I contacted Mark from Suburban he fixed the problem without hesitation or cost to me. A great company!!
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Serviceman was polite and courteous"
I called Suburban Sanitation Service, Inc's. Canton office and they were quick to come out and analyze the problem with the leach field. Being that it was winter time and the ground was pretty frozen and covered with snow they were still able to quickly figure out what was going on. They were polite and courteous and professional at all times. I specifically dealt with Jon Carroll who was always punctual and very responsive to my concerns. The work was completed in a timely fashion. The work was done by a very competent crew and I was pleased with my experience with them. I was spending a good hunk of change but felt comfortable in doing so.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Was always available to answer questions and address issues with the failing system until the new one could be installed. The job was completed within the expected time frame."
I can't say enough good things about Suburban Sanitation. We have worked with them for nearly 20 years with our first septic system in West Simsbury and now in Middletown. When our 63 year old system in Middletown started to fail, the pump driver told me to contact Mark Snow. Mark told us what to expect from the start from process to timing. It was a tough installation because the property is also served by a well so the distance of the new system from the well was a critical factor. The job was completed within the expected time frame and Mark was always available to answer questions and address issues with the failing system until the new one could be installed. They re-graded the area, put top soil down and seeded and our lawn has never looked so good.
★ ★ ★ ★ ★
- Chris Zell

"Will Definitely Use SSS Again"
Suburban Sanitation came out to my home for a routine cleaning and inspection of the septic tank. They had a map of where the tank could be found before they came to the house and they completed the work on the day they promised. They called me afterward to let me know that all was fine and they would send me a reminder card when it's time for the next check up.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Super Job"
Super job and super on time, courteous and ready to do a great job!!
★ ★ ★ ★ ★
- Kathleen Daigle

"Highly recommend SSS"
Honest, reliable, polite, efficient, quality work, reasonable pricing. I highly recommend SSS and will use them again. Nuff said :)
★ ★ ★ ★ ★
- Bert

"Would recommend their services to anyone without hesitation"
To say we were overdue to have the septic tank pumped would be a tremendous understatement. Although the job was difficult, John was professional, polite, and left the system nearly as clean as the day it was installed. I will definitely use Suburban Sanitation for future services and would recommend their services to anyone without hesitation.
★ ★ ★ ★ ★
- Michael VanNess

"They were 100% up-front with me about what I needed and the process of a new septic system"
I needed a full new septic system for a very old house in a very tight spot. They were 100% up-front with me about what I needed and the process of a new septic system (which is VERY detailed with health inspections and building permits). They got a new Geomatrix GST leaching system and 1000 gallon tank tucked in with no fuss in about a week for an awesome price (and I mean AWESOME). Other companies would have probably just passed due to the constraints of an old property with unknown buried structures. Luckily, this was not an emergency situation and we had a seamless cutover to the new system from the old. Every step was very careful and thoughtful, right down to the contour of the landscaping. No BS, just did an awesome job and really nice guys. I know they work all over central and eastern Connecticut. The Geomatrix products are very innovative over traditional leaching systems, I know they install a variety of their products.
★ ★ ★ ★ ★
- S.A.

"I called SSS and within 45 minutes the truck was in my driveway!"
I had a back up situation that was not good. I called SSS and within 45 minutes the truck was in my driveway. The service tech Chuck was absolutely outstanding, he had me up and running within minutes. Very fast and dependable service . Highly recommended!
★ ★ ★ ★ ★
- Robert

"Top notch professional company !"
I really appreciate Jared helping me out this weekend. He went above and beyond to make sure things were working as they should. Without you folk’s things at the two hundred + running race and other events would not have happened. Top notch professional company !
★ ★ ★ ★ ★
- Matthew

"Pleasant, Efficient, & Prompt"
We would like to let you know that your Green Unit Service Technician, Zeeky, has provided us with excellent service this season. He is pleasant, efficient, prompt, and checks with us to make sure everything is satisfactory. We didn't think anyone would be as good as Ruben, however, we feel Zeeky has provided us with the same high quality service. Thank you and Zeeky for providing us the Green Unit service this season.
★ ★ ★ ★ ★
- Litchfield Horticultural Center

"Excellent Service"
They were very good with the service. The work has always been good. Everything with the professionalism and quality were top notch. We have used them several times for the septic tank pumping.
★ ★ ★ ★ ★
- Rick B.

"Emergency Pump Out"
In a matter of minutes, our downstairs bathrooms had backed up and overflowed. It had been over a year since I had had the system pumped but had been told we could go two years. Anyway, it was an emergency and these two gentlemen responded when I could not get my regular company to respond. They arrived when they said they would, told me what they would do to see what the problem was and then fix the problem. They told me prices and how long things would take. We were very pleased.
★ ★ ★ ★ ★
- Marilyn B.

"Beyond my expectations"
We needed to have the leach field of our 1955 cape replaced because it had failed and was leaving the backyard a wet mess. We were very worried because this property is where my very elderly mother in law and her live in caretaker reside. We wanted the leach field fixed but were worried about disruption. All I can say is Mark from Suburban Sanitation simply took care of the problem. He handled everything in an extremely professional manner (even impressing the health department inspector with his knowledge). Everything was completed beyond my expectations! I couldn't be happier.
★ ★ ★ ★ ★
- R. R.

"Job went well"
We had a clog and a small backup into our basement shower. they came within 2 hours of my call, got the system cleaned out and operational in about 75 min. Couldn't ask for better service.
★ ★ ★ ★ ★
- Jeffrey T.

"Very Happy Customer"
Very happy with the service, the driver was very professional
★ ★ ★ ★ ★
- Tim Hine

"Placed our restroom exactly where we wanted it!"
I want to thank you and particularly your driver for the great job in placing our restroom exactly where we wanted it at our Colchester site and doing it with a minimum of fuss. He was really great. We will hold on to your info for our nrext event. Thank you again.
★ ★ ★ ★ ★
- Ellen Abrams

"Great Job on Cleaning"
Zeke does an amazing job on the cleaning and is very polite. I am very happy with the service
★ ★ ★ ★ ★
- Chester Slabinski

"Cleanliness was outstanding"
very happy with the service and the cleanliness was outstanding.
★ ★ ★ ★ ★
- United We Stand LLC

"Great Job"
I wanted recognize the gentleman that delivered and set up the porta-Johns for our kayak race this last weekend, for doing a great job. We used 2 porta-Johns in Burlington CT on rt 179 and rt 4, he dopped them off 4/10/15. The kayak race site area was under construction and had a bit of mud, he was very patient as we decided where to set up our race headquarters. I wanted to say thank you to the gentleman, and make sure his supervisors were aware of the good job he did for us.
★ ★ ★ ★ ★
- Denise Dieli

"Within an hour John B. who operates the H&M truck was at my house and had me back to normal!"
Exceptional service, within an hour John B. who operates the H&M truck was at my house and had me back to normal (emptied tank and inspected), very professional, and courteous. I will definitely keep their phone number for my service requirements.
★ ★ ★ ★ ★
- Lynn Rushby

"Timely Arrival"
Two servicemen arrived right on time, located my tank quickly, and pumped/inspected it. I was curious about the process and they were great at explaining everything they were doing and why. Excellent experience. Price was fair, and I will certainly use them again.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Very Prompt"
They were very prompt, and receptive to coming out asap, as we thought there may be a problem. I do not remember the exact pricing, but seemed ok and fair. Wwould use them again
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Extemely Helpful"
My septic tank was over flowing. I called SSS and the lady on the phone was extremely helpful and took the time to explain what might be happening in my particular situation. She even took the time to get details on my septic system that were filed with the town. She setup an appointment for me and the crew came out right on time. Some workers tend to shy away when the homeowner is present and is interested in what is going on, these guys were polite and explained what they were doing, how I could prevent the problem and good general practices for my particular septic system. The price was fair and competitive. I would highly recommend this company. Additionally their website is top notch, which I also find important in todays internet based market place.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Have been using SSS for over 12 years!"
The cover was cracked and falling apart when he removed the dirt. he call his boss and by the time he was finishing up his boss was there with a new cover. Normally $65.00 but the boss told him No charge. We have used this company from the time we moved in 12 years ago. He also mentioned that all septic tank owners should not empty discharge from water Softeners (Salt) because the salt would damage the tank, only use single ply paper for the bathroom, and never clean paint equipment of brushes in the sinks. the paint gets into the leach fields plugs them up. Just wanted to pass that on.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Will now we a repeat customer"
I was asked to call Suburban Sanitation around 7:30 a.m. on the day they were scheduled to pump and inspect our septic tank for a four hour window. Before I had a chance to call, the truck was at our house. The driver was very courteous and professional. He had the tank pumped and inspected in about 45 minutes. I will be using them in the future.
★ ★ ★ ★ ★
- Angie’s List “A” Review

"Knowledgeable & Polite"
The service person was polite and knowledgeable. He came early and was finished pretty quickly. will definitely call them in the future.
★ ★ ★ ★ ★
- Angie’s List “A” Review